customer service's tag archives

How Often Do You Ask Why?

This post is syndicated from Ross Kimbarovsky.
Why do birds fly? Why is the sky blue? Why do you drive a car? Why do I have to wear shoes? Why do I have to go to bed? Toddlers are relentless in asking “why?” questions. ┬áThe questions are driven by sheer curiosity – they want to know about everything and it’s not unusual...
How Often Do You Ask Why?

How To Respond If A Customer Thinks You Run The Bunny Ranch

This post is syndicated from Ross Kimbarovsky.
The customer service team at my company, crowdSPRING, has answered over 40,000 requests from customers. Few have been as entertaining as a recent note which opened with: “hello whores” and then proceeded to discuss vegetarianism, good & evil, moral high ground, and my personal...
How To Respond If A Customer Thinks You Run The Bunny Ranch